Glamour By Ness Lashes Care

Be Gentle!

Phoenix Lashes should be handled gently. Grasp them by the band when picking them up, avoiding the mink fur as much as possible. Don’t pull or tug when applying or removing. If you find it difficult to remove the lashes from your eyelid, dampen a cotton swab with water and rub it gently over the band to loosen the glue.

Clean Occasionally

If dried glue builds upon the band of your lashes, gently peel it off with your fingertips. Remember, don’t pull or tug on the band. We recommend cleaning your lashes like this every two to three years.

Say No To Soaking

Soaking your lashes in water, makeup remover, alcohol, or any other liquid can cause damage. Clean Phoenix Lashes by gently removing dried glue from the band with your fingertips, like in the last step, or run a damp cotton swab along the band to loosen the glue and remove.

Apply Mascara with Care

Mascara may damage mink fur, so don’t apply it directly to the lashes. Instead, apply mascara to your lashes first, let it dry, and then apply your Phoenix Lashes.

Proper Storage is Key

Store your lashes in the original packaging to keep them safe, clean, and protected from dust, dirt, and bacteria. This will also help maintain their shape wear after wear.

How do I cancel an order?

All orders once placed are finalized and products are not able to be edited or changed. Order cancellation requests will be considered, but are not guaranteed. Orders are shipped as quickly as possible and cannot be canceled once they have been submitted. Once you have received your items, you may send them back for a refund as long as they are unopened and unused.